oktomer
Coming soon
Managed

Our AI answers the easy questions in seconds.

Anything that could cost you a customer waits for your team.

Everything in Connect, and we build the agent for you from your website, your documents and your past conversations.

$299 a month + $490 setupJoin the waitlist before November 30 to get your first 3 months at $149 a month.The first 10 shops on the waitlist get their $490 setup free.

Book a call

Coming soon. Nothing to pay today.

The problem

Answering every message by hand takes all day. Letting a bot answer everything loses customers.

A question about shipping to Belgium and a customer charged twice need different answers. A bot that sends both a canned reply earns you a bad review, and a team that types both by hand is always behind.

How Managed works

Each message goes where it belongs

EasyEasy questions: answered in seconds.“Do you ship to Belgium?”
ImportantImportant ones: drafted, checked, and sent when your team says yes.“Can I change my delivery address?”
CriticalCritical ones: your team, with everything prepared.“I was charged twice for order #4830.”

You choose what it may answer alone, and widen it as you trust it. Refunds, complaints and discounts always wait for your team.

Who does what

One AI sorts. One writes. One checks. Your team decides.

It sorts

It reads each message: how urgent it is, what's at stake, the topic and the language. It shows you why.

It writes

It drafts the reply from your rules, your past answers and, on Shopify, the real order.

It checks

It reads each draft against your sources before it goes out: the order exists, the discount is allowed, the delivery date holds. If something is off, it holds the reply and tells you why.

Your team decides

You see everything in one inbox, approve a draft in one click, edit it, and change the rules in plain words.

What we build with you

Built with you, then checked with you

  • We build your agent with you, for a one-time setup fee of $490
  • You read and change its rules in plain words
  • You choose what it may answer alone, and widen it as you trust it
  • We go through its replies with you every week in the first month, then every month
  • Your past conversations from your previous tool, brought into Oktomer (if your tool lets you export them)
  • A monthly report: what it answered, and what it left to your team
Price

One price a month

$299 a month + $490 setup, with 2,000 conversations a month and the agent's replies included. You never pay for each answer the AI gives.

Later: missed calls and reviews in the same inbox.

Founding 10

The first 10 shops on the waitlist get their $490 setup free.

Join the waitlist before November 30 to get your first 3 months at $149 a month.

Book a call

Coming soon. Nothing to pay today.

Before you join

Questions

Who replies to my customers?

Your team, and the agent on the topics you let it answer alone. Each reply shows who wrote it: your team, the agent, or an approved draft.

What will the AI never do alone?

Refunds, complaints and discounts always wait for your team. You can add any other topic to that list.

How do I switch it off?

From the inbox, for a channel or a conversation, at any time. Your team takes over from there.

Do my customers know when the AI replies?

Yes. Replies written by the AI say so in the conversation, as the EU AI Act asks.

Where is my data?

Your conversations are stored on servers in Helsinki, Finland, in the EU. Before Managed opens, we'll tell you which AI provider writes the replies and where it runs.

When does Managed open?

We don't have a date yet. Join the waitlist and we'll email you when it opens, with your launch price kept.